How we work

From idea to
better ecommerce.

A considered process. Clear decisions. The right work, in the right order.

Start a project
01

Discover

Understand the brand, products, customers and business goals.

We discuss your store, review the current experience and define priorities. Scope, content needs and a realistic plan come before design.

What we leave withA clear brief and project scope
02

Design

Develop the visual direction, UX and ecommerce experience.

We shape the shopping journey and key pages, then refine the design with your feedback. Mobile is considered alongside desktop from the start.

What we leave withAn approved storefront design
03

Build

Turn the approved design into a responsive Shopify experience.

We develop the templates, sections and agreed functionality, review the store across devices and work through launch checks.

What we leave withA tested, manageable storefront
04

Optimize

Refine the experience and improve the shopping journey.

After launch, we review the experience and available data. Further improvements and ongoing support are planned around your goals and agreed scope.

What we leave withA considered plan for what comes next

Before we begin

A little
clarity.

Good questions.
Straightforward answers.

Your next chapter

Ready to build
a better store?

Tell us what you’re building.
We’ll help you figure out what’s next.